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Technical support
Machines break downs hurt productivity, profitability, and customer confidence. Our Technical Service Department force of 16 Field Service Representatives put the industry’s best service where it belongs – close to you.
Your Homag Middle East Field Service Representative is dedicated to supporting all of your technical needs. But the support you get extends far beyond that individual expert to include a team that provides regional technical support, and calls on the expertise of our machinery suppliers. When you contact Homag Middle East Service you tap into the combined experience of hundreds of professionals.
Our Service staff are able to do and help customers in :
- Machines Installation and Commissioning.
- Operation and Preventive Maintenance Training.
- Diagnostics and troubleshooting.
- Mount and/or remove Mechanical parts.
- Review machines software.
- Recommend useful spare part.
Spare Parts
Homag ME maintains most of the common wear and tear spareparts for all machine ranges.
With a combination of Homag ME spare part stock, and spare parts stocks of our machine suppliers which can be deleivered very fast, you are guaranteed machine down times are kept to an absolute minimum.
